Terms
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Terms of Service
Please read these terms carefully before using our car-sharing platform. By using Eazykhoj, you agree to these terms.
Welcome to Eazykhoj
These Terms of Service (“Terms”) govern your use of the Eazykhoj car-sharing platform operated by Eazykhoj Car Rental. Our platform connects passengers with drivers offering shared transportation services across Nepal.
By accessing or using our service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the service.
Important: Eazykhoj is a technology platform that connects riders with drivers. We do not provide transportation services directly.
User Responsibilities
- Provide accurate and truthful information when booking
- Respect drivers, vehicles, and other passengers
- Follow safety guidelines and local traffic laws
- Pay agreed-upon fares directly to drivers
- Report any issues or incidents promptly
Driver Requirements
- Valid driving license and vehicle registration
- Comprehensive vehicle insurance coverage
- Clean and well-maintained vehicles
- Professional and courteous behavior
- Compliance with all local transportation regulations
Booking and Payments
- All bookings are subject to driver availability
- Payment is made directly between passengers and drivers
- Eazykhoj does not handle financial transactions
- Cancellation policies are set by individual drivers
- Disputes should be resolved amicably between parties
Limitations and Liability
- Eazykhoj is a platform connecting riders with drivers
- We do not provide transportation services directly
- Users participate in ride-sharing at their own risk
- We are not liable for accidents or incidents during rides
- Insurance coverage is the responsibility of vehicle owners
Prohibited Activities
The following activities are strictly prohibited on our platform:
- Using false or misleading information
- Harassment or inappropriate behavior
- Damage to vehicles or property
- Illegal activities or substance abuse
- Violation of local laws and regulations
- Spam or unauthorized commercial use
Violation of these terms may result in immediate suspension or termination of your account.
Safety First
Your safety is our priority. All drivers undergo verification, but we encourage users to:
- • Verify driver identity before getting in
- • Share trip details with trusted contacts
- • Report any safety concerns immediately
- • Follow local safety guidelines
Dispute Resolution
In case of disputes between users:
- • Try to resolve amicably first
- • Contact our support team for mediation
- • Provide all relevant details and evidence
- • Follow our resolution process
Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.
What constitutes a material change will be determined at our sole discretion. By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms.
Questions About These Terms?
If you have any questions about these Terms of Service, please contact us. We're here to help clarify any concerns.
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